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Kristek Precision Limited

Kristek initially approached the Manufacturing Advisory Service (MAS) for guidance in winning new customers. A successful marketing programme led onto strategic support focused on succession planning and shaping the firm’s future direction. Equipment acquisition, targeted training and a restructured management team have set the business on the path to sustainable growth.
Kristek Precision Limited

Shaping business for future growth – precisely

  • Employees: 18
  • Turnover: £1m
  • Sector: Advanced Engineering
  • Location: Melksham, Wiltshire

The manufacturing challenge

With its order book hit by the recession, Kristek initially turned to MAS for sales and marketing support. This collaboration identified a series of challenges faced by the business:

  • 20 years after the firm’s launch, there was a need to plan for the succession of the business, broadening the leadership team
  • New CNC equipment was needed to increase the scope of the business, replacing older machinery that was becoming unreliable
  • A need to improve skills in key areas

 

“Kristek is prepared to take decisions and implement them with confidence. Our relationship began with advice to the company on its sales and marketing approach and led to us helping to shape its succession plan and future strategy. Standards and quality are now at the highest level.”
Andrew Phillips, Manufacturing Advisor, MAS

MAS Action

Marketing
A marketing specialist worked with Kristek in developing a targeted sales and marketing campaign.

Quality
There has been a significant focus on quality. A new, improved quality monitoring system has been developed and implemented.


Succession Planning
A specialist worked with the management team in reviewing their personal aspirations. This identified the need to broaden the management team to enable one of the founder directors to step back from leading the business in the medium term.

Investment
An equipment acquisition programme approaching £100,000 was planned. The objective was to replace equipment that was becoming unreliable with new CNC systems that could increase the scope of the business.

Training
To maximise the potential of the new investment, a training plan for key members of the workforce was developed and implemented.

“MAS has been a valuable sounding board, listening to our challenges and helping shape solutions. They have provided effective information and great ideas. We haven’t come out of a meeting with MAS without something positive to take forward.” Peter Hellyer, Director, Kristek Precision Limited

Results

Marketing
A 15 per cent uplift in sales was achieved, with the company gaining a foothold in some important new sectors.

Quality
The improved quality management system has won strong buy-in from the workforce.

Succession Planning
New members have joined the management team, bringing important new skills.

Investment
Replacing less reliable machines with the latest digital CNC systems has allowed Kristek to manufacture fully machined parts in less time and to a more accurate standard. The system upgrade has reduced set up times on many production jobs and allowed a faster throughput.

Training
There has been a concerted drive to improve skill levels through training grants accessed by MAS.

 

Key Achievements

  • New sectors penetrated – sales increased
  • Vital new investment has increased the scope of the business
  • Monitored visitor attendance to the facility
  • Grant supported training has enhanced skills
  • Development of a succession plan, identifying the next generation of leaders
  • Reputation for quality excellence strengthened

funded by European Regional Development Fund

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